Server Status: Online
Version: 1.15.10 [ Update Notes ]
Next Downtime: (to be announced)
You are Playing THE SECRET WORLD
You are currently about to play The Secret World, which has been relaunched as Secret World Legends, a shared-world action RPG separate from The Secret World. Please visit https://secretworldlegends.com/ to play Secret World Legends. Secret World Legends officially launched on our website on June 26th, 2017, and launched on Steam on July 31st, 2017.
Customer Support - Experiencing high volume
Customer Support is currently experiencing a high volume of requests. As a result, response times on e-mails and petitions may be longer than expected, and we apologize for the inconvenience. Thank you for your patience!
How to contact Customer Service
For assistance with account, billing, or technical issues, please visit our e-mail help portal at http://help.funcom.com/. For help with in-game issues such as missing items, mission troubles, or problems with encounters, please use the /petition chat command to contact a GM. Support is available between 8:00AM EST and 11:59PM EST every day.